Code Wellness and Education FZ-LLC
Operating Brand: Code Pilates
Website: www.codepilates.com
Effective Date: 12 Ferbuary 2026
1. Introduction
Code Wellness and Education FZ-LLC (“Company”, “we”, “us”, or “our”), a Free Zone company registered in Dubai, United Arab Emirates, respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you:
- Visit www.codepilates.com
- Register for in-person or online trainings
- Purchase courses, manuals, or digital products
- Join workshops or teacher training programs
- Make payments via Stripe or other integrated payment methods
By using our website or services, you agree to the terms of this Privacy Policy.
2. Data Controller
The data controller responsible for your personal data is:
Code Wellness and Education FZ-LLC
Dubai, United Arab Emirates
Email: info@codepilates.com
Phone: +971 58 530 6620
3. Information We Collect
We may collect the following categories of data:
A. Identity Information
- First name and last name
- Name to be printed on certificate (if provided)
B. Contact Information
- Email address
- Phone number
- Billing address
- Country of residence
C. Transaction Information
- Course purchased
- Payment confirmation
- VAT information (where applicable)
D. Technical Information
- IP address
- Browser type
- Device information
- Cookies and website analytics data
E. Media & Participation Data
- Photos and videos taken during workshops or trainings
- Online training session recordings (where applicable)
4. How We Use Your Information
Your personal data is processed for the following lawful purposes:
- Course registration and administration
- Issuing certificates
- Processing payments
- VAT compliance and accounting
- Customer support communication
- Course updates and logistical notifications
- Legal compliance obligations
- Marketing communications (if consent is given)
We do not sell your personal data.
5. Payment Processing
All payments are processed securely through:
- Stripe
- Apple Pay
- Google Pay
We do not store credit card details on our servers. Payment data is processed directly by Stripe under their security and compliance standards.
6. VAT and Financial Compliance
As a UAE-registered entity, we may collect and retain billing data in accordance with UAE VAT regulations and accounting requirements.
Financial records may be retained for the legally required retention period under UAE law.
7. International Data Transfers
Because we operate globally, your data may be processed outside your country of residence.
Where applicable, we take reasonable measures to ensure appropriate safeguards are in place consistent with international data protection standards.
8. Media Use & Workshop Photography
During in-person and online trainings:
- Photos or videos may be taken for educational, documentation, or marketing purposes.
- Participants may be asked to complete a consent form before participation.
Participants may:
- Request not to appear in marketing materials.
- Request face blurring or non-identifiable usage.
- Withdraw consent in writing.
We respect privacy preferences and make reasonable efforts to honor media restrictions when properly communicated.
9. Online Training Recordings
Online sessions may be recorded for:
- Internal quality control
- Educational review
- Limited marketing excerpts (if consented)
Full recordings will not be sold or distributed without authorization.
10. Data Retention
We retain personal data:
- For as long as necessary to fulfill course obligations
- To comply with VAT and legal recordkeeping requirements
- For certificate validation and educational documentation
After this period, data may be securely deleted.
11. Your Rights
Depending on applicable law, you may have the right to:
- Access your personal data
- Request correction
- Request deletion
- Withdraw consent
- Object to processing
Requests may be submitted to: info@codepilates.com
12. Intellectual Property
Course materials, manuals, digital content, and training frameworks are protected intellectual property of Code Wellness and Education FZ-LLC and/or affiliated education partners.
Unauthorized reproduction, distribution, or commercial use is strictly prohibited.
13. Limitation of Liability
While we take reasonable measures to secure your data, no online system is completely secure.
The Company shall not be held liable for indirect, incidental, or consequential damages resulting from unauthorized access beyond our reasonable control.
14. Force Majeure
We shall not be held responsible for delays or disruptions caused by circumstances beyond our control, including but not limited to:
- Government restrictions
- Natural disasters
- Internet infrastructure failure
- Force majeure events
15. Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of the United Arab Emirates.
Any disputes arising shall fall under the jurisdiction of UAE courts.
16. Policy Updates
We reserve the right to update this Privacy Policy at any time.
Updates will be published on this page with a revised effective date.
